Five of Steve Jobs’s Biggest Mistakes – Peter Sims – Harvard Business Review

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http://blogs.hbr.org/cs/2013/01/five_of_steve_jobss_biggest_mi.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+harvardbusiness+%28HBR.org%29

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Leadership and Management of an Effective CRM Strategy

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http://www.coretrac.com/leadership-and-management-of-an-effective-crm-strategy

Marketing 101 for Developers

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http://www.myasmine.com/marketing-101-for-developers/

Leadership and Management | Psychology-of-selling.com

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http://psychology-of-selling.com/leadership-and-management/

The Customer Is Still #1

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http://www.baldrige.com/criteria_customerfocus/the-customer-is-still-1/